Paul
J. Fielding, Ph.D.
An accomplished career with leading companies in banking, telecommunications and computer services, and architectural drafting industries , establishing a successful record in global sourcing, organization & technology integration, business process analysis, project management, contract development and dispute resolution.
A progressive career path based on a solid academic foundation from Rensselaer Polytechnic Institute, underscored by publications and presentations in various subjects (Organizational Change Management, Distance Work, Offshore Program Development, Product Development & Design Processes, Intelligent Systems, Error Recovery in Manufacturing, Robotics, and Control Systems). The solid breadth of skills enables the initiation and leadership of projects that fundamentally change the organizational operating structure. These include a broad spectrum ranging from the Financial IT Sector, Networks & Telecom (both domestic and international), Power Systems, Business & Manufacturing Processes, Large-scale Batch & Real-time Processing. Established productive working relationships with senior management, academic officials, IT executives, department heads, staff members, external consultants, colleagues at other institutions, vendors and clients .
PROFESSIONAL
EXPERIENCE
CADFORCE
Chief Operating
Officer: Offshoring,
Outsourcing, Quality Development, Drafting & Architectural Services,
Information Technologies, Organizational Re-engineering & Business
Transformation (2006 – Present)
Company Overview:
Global leader in outsourced architectural services10 fold increase in sales during 12 month period
Customer in 30 states
Operations in Los Angeles, CA, Kolkata (Calcutta), & Hyderabad
Booz Allen Hamilton
Director: Offshoring, Outsourcing & Business Transformations (July 2005; Present)
Information Technology Group
Developing Practice areas include:
Creating strategic organizational growthConceptualizing, publishing, and implementing extended global resource models (outsourcing, in-sourcing, & dynamic sourcing initiatives)
Offshoring, domestic-shoring and multinational spanning initiatives
Organizational design, re-engineering, and quality process optimization
Chase
Bank, N.A.
Vice
President – Application Development - Offshore Initiatives (2001 – June
2005)
Conceptualized and implemented a resource redeployment strategy for the IT Application Development Teams supporting the Retail Bank (comprised of 5 Lines Of Businesses: Home Finance, Auto Finance, Regional Banking, Check, and Credit Card Services). The model was leveraged for non-Retail areas as well.
Created a BAU approach to Application Development that in two years generated sustainable $28MM / year savings, measurably improved quality, reduced cycle times, and freed capital for additional domestic growth. (after replication to other areas yielded recurring savings greater than $75MM / year.)
Vice President – Business Process Analysis & Integration (9/97 – 2001)
Led project teams comprised of executives from IT, Legal, Finance and other departments to troubleshoot multi-million dollar projects, applying analytical prowess, interpersonal strengths and expertise in automated systems to attain resolution. Achieved millions of dollars in savings on a consistent basis.
Initiated modifications to enhance a vendor's software development and design process, for a high-volume check return item processing system. Established the go-forward, successful contractual agreement.
Cultivated rapport with software vendors that were substantially behind schedule in the design or development of various deliverables (imaging software, workflow products, etc.). Secured positive financial relationships, identified alternative solutions and/or vendors, significantly improving the cost-effectiveness of the projects.
Wrote and guided team development of a patent for inter-bank Check Image Exchange. This patent became a key part of a joint venture between Chase and several other Financial Institutions
Redesigned a program to support services required by a key customer for a large-scale ATM network, which led to increased fees and transformed a $7 million loss into a positive $13 million revenue stream.
RTAC Systems, Garland, TX (10/95 – 9/97)
Director of Research & Project Development
Founded and managed this consulting organization that provided services across areas such as technology, research, applications development, systems integration, organizational engineering and decision support services. Clients included EDS, Raytheon and Texas Instruments.
Orchestrated a restructuring of the engineering and manufacturing processes for Digital Switch Corp., automating the flow from CAD and development systems into the manufacturing phase, which shortened product life cycle and preserved certification status for this producer of telecommunications equipment.
Directed other projects, including: development of a network-based/paperless engineering design control system; business restructuring for ISO compliance and auditing; and deployment of corporate specific design & project management methods with automatically generated process metrics.
AT&T Bell Laboratories, Mesquite, TX (10/90 – 10/95)
Manager – Product Realization Process, Documentation Technology & Library Services
Spearheaded a redesign of the entire product development & manufacturing process for the production of power supply systems for all Regional Bell Operating Companies, initiating a series of improvements in the areas of staff training, process automation, union negotiations, and enhancement of the documentation and manufacturing processes. The project culminated in the attainment of the highly prestigious Deming Quality Award in 1994, and led to substantial benefits:
-- Transformed an operation losing $40 million into a $20 million profit.
-- Achieved the above while increasing staff from 1,800 to 3,000 employees.
-- Reduced project life cycle initially from 3 years to 18 months; and subsequently to 9 months.
-- Instilled in engineering and technical personnel a greater concern for customer needs.
-- Instrumental in securing ISO 9000 Certification.
Wrote a comprehensive power systems engineering handbook that created an essential guide for defining management processes for product development and manufacturing.
Produced a tenfold increase in efficiency for the Archive System with the existing staff.
Vital Computer Services, New York, NY (9/89 – 10/90)
Consultant
Provided direction to software development, technology development initiative, business definition, process re-engineering, business case analysis methods and unit consolidation strategy projects.
IBM (19983 – 1984)
Research Triangle Park, NC (1984)
Boca Raton, FL (1983)
Engaged in engineering and product development activities, which included parallel processor designs (hardware and software), electro-mechanical systems development, low-band width communication strategies, design and development of specialized test apparatus.
Guaranteed Software, Troy, NY - Technical Representative (1982)
Served as both programmer and project manager for this software developer, and developed a parameters-driven program for a state government database project.
Atmospheric Sciences Research Center, Albany, NY - Computer Consultant (1981)
Used modeling techniques to create formulas that modeled errors in 32 solar measuring instruments. Created a computer system to implement these formulas, providing for real-time diagnosis.
Scott Healey, Energy Analysts, Inc., Colonie, NY - Computer Consultant (1980)
Wrote software to enable proper interface for building power systems and other applications.
Data Services, Avon, CT - Computer Programmer (1979)
Performed programming to troubleshoot and correct processing problems for large database applications.
EDUCATION
Rennselaer Polytechnic Institute, Troy, NY
Ph.D.E.E. (8/89);
Research Area: Artificial Intelligence for manufacturing automation, machine
learning.
Thesis: Learning Error Recoveries in Automated Manufacturing by General
Explanation of Observed Program Augmentations.
M.E.E.E. (5/85)
Thesis:
Investigation of a Commercially Available Tactile Sensing System for
Robotics & Automation Appl.
B.S.E.E. (5/83)
ACADEMIC EXPERIENCE
University of Texas at Austin, Austin, TX (11/95 – 9/97)
Instructor (Requirements & Design Engineering); Assistant Director
of the Distance Learning Program
Several student papers were published and received peer recognition awards.
Developed conference sessions on Defining Processes for Requirements, System Design and Process Analysis.
Served as Interim Assistant Director, providing direction to Distance Learning Development, Promoting Program Development, Contract Negotiations, and Media Releases – and researched distance work issues.
AT&T Bell Laboratories, Mesquite, TX (1/90 – 4/90)
Site Instructor, Circuits & Systems II
Rennselaer Polytechnic Institute, Troy, NY (9/83 – 5/89)
Senior Research Assistant, Artificial Intelligence in the Manufacturing Program
Launched a program to secure grants for applied research evaluating the integration of robotics, pattern matching, control systems engineering and mathematical & analytical analysis in manufacturing processes. Obtained joint efforts between competitors such as IBM and Digital and deployed the material and personnel resources of Rensselaer Polytechnic Institute to establish a successful research consortium.
Produced valuable contributions to understanding knowledge capture and data structures, and advanced the field of Manufacturing Automation and Error Recovery Management.
HONORS AND AWARDS
Chase Services Stars & All Star Awards (Recognition)
YES Program Mentor Thanks Award, 1993
Society for Design & Process Science Service Award, 1996
AT&T / Power Systems Celebration of Excellence (Peer Selected Honor), 1993
Deming Quality Award (Team Recognition), 1994
AT&T Performance Recognition, 1990, 7/92 & 12/92
Shingo Prize (Team Recognition),
1992 Lester C. Higbee Engineering Science Award
CGA Client Partnership & Appreciation
1992 Eliot P. Dodge Award
AT&T Toastmasters (Recognition Award),
12/93 Tau Beta Pi (National Engineering Honorary)
The Rensselaer Engineering & Science Medal Eta Kapopa Nu
AT&T Power Systems Engineer's Week (Peer Selected Speaker), 1994
EXTRA-CURRICULAR ACTIVITIES
Automotive Repair
Skiing
Continuing Education Instructor and Group Discussion Leader at local church
